Privacy Policy
Last updated 12 October 2026
This policy explains what personal information Content Comrade collects through this website and the client portal, how we use it and the choices you have.
Information we collect
- Enquiries: name, email, phone, company, budget and message you submit through our forms.
- Portal accounts: name, email, phone, company details, password (stored only as a secure hash) and your activity such as approvals and comments.
- Social account access: login details you choose to store so our team can manage your profiles. Passwords are encrypted before storage, visible only to authorised team members assigned to your account, and every view is logged.
- Payments: processed by Razorpay. We receive payment status and reference IDs; we never see or store your full card or bank details.
- Technical data: IP address and browser information used for security and rate limiting.
How we use information
- To respond to enquiries and provide our services.
- To operate the client portal and send verification codes, approval requests and service emails.
- To process subscriptions and payments.
- To protect our systems against fraud and abuse.
We do not sell your personal information.
Sharing
We share data only with service providers who help us operate (hosting, email delivery, Razorpay for payments) and only as needed to provide the service, or when required by law.
Retention
We keep account and project data while you are a client and for a reasonable period afterwards for legal, tax and accounting purposes. You can ask us to delete your account and stored credentials at any time.
Your rights
You may request access to, correction of or deletion of your personal data, and withdraw consent for marketing communications, by emailing us.
Security
We use encrypted connections, hashed passwords, encrypted credential storage, role-based access controls and activity logs. No system is perfectly secure, so please use a strong, unique password.
Contact
Content Comrade — Creative Media Solutions, 513, RK Iconic, Rajkot 360006, Gujarat, India · hello@contentcomrade.com · +91 99799 36669